All Collections
Invoices & payments
Payment process
Transport Statement
Where do I find my invoice?
I am unable to open my invoice, what now?
How do I change my personal information on the invoice?
Can I split the invoice?
Can I request a VAT free invoice?
Is it possible to send lots from one invoice to different addresses?
The photo on the invoice is not the same as the photo of my lot, is this correct?
How can I pay?
I have purchased a lot. What is the payment term?
Can I pay you by bank transfer?
Do I get a confirmation after payment?
Can I pay with pin?
When will my payment reach you?
Can I pay my invoices through the BVA app?
I want to pay my lot through the app, but my address is incorrect. Is it possible to change my address?
When will I receive the refund?