• After the payment of your lot, the lot will be delivered within 1-3 business days. In some cases this can take a little longer.

  • Packages are delivered with a track and trace code so that the shipment can be tracked. A delivery appointment is made for pallet and two-man deliveries.

  • If a delivery appointment is made, the lot will be delivered to the first threshold of the first door or to where transporters can reach with the pallet truck. Make sure that it is easily accessible. Transporters cannot use a pallet truck on gravel, thresholds and unpaved paths (such as sandy paths, etc.). Packaging materials and pallet(s) will be left behind.

  • The delivery region can be found in the auction information. We have standard delivery in the Netherlands (excluding the Wadden Islands) and Belgium.

  • Delivery takes place to the address you entered during the check out. Unfortunately, the address cannot be changed after the check out. So make sure you enter the correct address.

  • Are you buying multiple lots in one auction? It is possible that several sellers participate in the auction. It is therefore possible that you receive different lots from different sellers.

  • For more information about the delivery auctions, see our FAQ.

Did this answer your question?