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Questions about a collection day
Questions about a collection day
Questions about a collection day
BVA Klantenservice avatar
Written by BVA Klantenservice
Updated over a week ago

It is not possible to pick up collection lots on another day. We will only be there on the scheduled date. However, it is possible to arrange in advance for a transporter to pick up the lot for you. You can find more information about this here.

If the right of withdrawal applies to the lot and you have a personal account, you can return the lot immediately without any reason, or leave it on the day of collection. You can read more about that below.If you leave your lot on the collection day, you will fill out a form and receive the purchase price back into your account within 14 days. This includes the amount bid, auction fees and any VAT. You cannot get your money back immediately on the collection day. If you leave the lot without informing us, it is against the rules and your account may be blocked.

Please note: If you do not fill out a form on collection day, the purchase price will not be refunded.

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