Have you bought a lot in a home delivery auction and it is broken? Then report it to us via e-mail. We will deal with the report if the defect was not in the description or photo of the lot and you don't wait too long to report it.

When buying a lot from a clearance auction, we always ask you to check the lot carefully on location. If something is broken, you can report it immediately to one of our employees. Were you unable to check the lot on location? Then you can still file a complaint. We will then deal with your report. Don't wait too long with this!