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When does my cooling-off period start?
When does my cooling-off period start?
BVA Klantenservice avatar
Written by BVA Klantenservice
Updated over a week ago

The 14-day cooling-off period starts the day after you receive the lot. If the lot falls under the right of withdrawal you can register it for return within 14 days. After the return notification you have another 14 days to return or deliver the lot. If we receive the return notification after 14 days, we will unfortunately no longer be able to accept the lot.

Read more about how to exercise your right of withdrawal here.

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