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Can I leave my lot on the collection day if it does not meet my expectations?
Can I leave my lot on the collection day if it does not meet my expectations?
BVA Klantenservice avatar
Written by BVA Klantenservice
Updated over a week ago

If the right of withdrawal applies to the lot and you have a personal account, you can return the lot directly without reason or leave it on the pickup day.

Once you return the lot, fill out a form and you will receive the purchase price back into your account within 14 days. This includes the amount bid, auction fees and any VAT. You cannot get your money back immediately on the collection day. If you leave the lot without informing us, it is against the rules and your account may be blocked.

Please note: If you do not fill out a form on collection day, the purchase price will not be refunded.

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